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Terms of service

Terms of Service

Last Updated: June 6, 2026

Welcome to New Look Home. These Terms of Service ("Terms") govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to these Terms.

1. Company Information

Business Name: New Look Home

Address:
Rue de la Sambre
6030 Charleroi
Belgium

Email: info.newlookhome.eu@gmail.com

2. Use of the Website

By using this website, you confirm that:

  • You are at least 18 years old or have the consent of a parent or legal guardian.

  • The information you provide is accurate and complete.

  • You will not use the website for any unlawful or fraudulent purpose.

You agree not to:

  • Attempt to gain unauthorized access to the website.

  • Upload harmful software or malicious content.

  • Interfere with the operation or security of the website.

3. Products and Pricing

We make every effort to ensure that product descriptions, images, and prices are accurate.

However:

  • Product colors may vary due to different screen settings.

  • Product availability may change without notice.

  • We reserve the right to correct pricing or typographical errors.

4. Orders and Payments

By placing an order, you agree that:

  • All billing and shipping information is correct.

  • Payment is authorized and processed through secure payment providers.

  • We may contact you to verify order details when necessary.

We reserve the right to refuse or cancel orders due to:

  • Product unavailability

  • Pricing or technical errors

  • Payment issues

  • Suspected fraud or unauthorized transactions

If payment has already been received for a canceled order, an appropriate refund will be issued.

5. Shipping

Order processing and delivery are subject to our Shipping Policy.

Delivery times are estimates and may vary depending on courier services and customer location.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers may request a return in accordance with the conditions described in that policy.

7. Intellectual Property

All website content, including logos, images, graphics, product descriptions, text, and website design, is the property of New Look Home and is protected by applicable intellectual property laws.

No content may be copied, reproduced, or distributed without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, New Look Home shall not be liable for indirect, incidental, or consequential damages resulting from the use of this website or our products.

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the product.

9. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be published on this page with an updated "Last Updated" date.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

11. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws applicable in Belgium, without affecting any mandatory consumer rights under applicable law.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

New Look Home

Email: info.newlookhome.eu@gmail.com

Address:
Rue de la Sambre
6030 Charleroi
Belgium